DGT will implement the project entitled Construction of the Integrated Communication Subsystem of the State Emergency Medical Support Command System (PZŁ SWD PRM) by the end of 2020.
The project includes two tasks.
The first one is the creation of the independent SWD PRM Integrated Communications Subsystem for the purposes of receiving voice requests only for the 999 emergency number and for internal voice communication between the Medical Dispatcher and the Emergency Number Operator, voivodship emergency medical coordinators, dispatchers of other emergency services, emergency medical teams, as well as communication between Medical Dispatchers in Medical Dispatches and registration and archiving of voice chat records.
The second task includes the integration, with the PZŁ SWD PRM built in the first task, of existing radio communication systems which are used by the State Emergency Medical Service in particular voivodships.
Dispatchers will use the modern and ergonomic DGT DCA application, which will be installed on nearly 400 DGT 5810-10 Dispatcher Consoles. Using the application, a Dispatcher will be able to make phone calls, radio correspondence and listen to recorded calls.
PZŁ SWD PRM will have a capacity to service a minimum of 12 M telephone calls per year.